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How instamatch365 Handles Your Personal Data

This privacy policy sets out exactly what personal data instamatch365 collects when you open an account, how we use it, and the rights you hold over it.

Data collected at account openingCookie and session controlsYour right to access or delete data

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What This Policy Covers and Where It Applies

instamatch365 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

instamatch365 operates under applicable data-protection law relevant to the jurisdiction from which you access the platform. Access to our services depends on local law and is available where local law permits. When you create an account, we collect your name, contact details, and payment identifiers —

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for example the UPI handle, Paytm mobile number, or PhonePe-linked account you register. We use this data solely to process your account activity, verify identity where required, and respond to your support requests. We do not sell, rent, or share your personal data with third-party advertisers.
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Retention periods are set in line with applicable law; once a retention period expires, data is securely deleted or anonymised. You can request a copy of your data at any time by contacting our privacy team at the address listed in the support section below.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

Our privacy team is available to handle data access requests, deletion requests, and any concerns about how your information is processed.

DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Data security at instamatch365 is built on encryption in transit and at rest, access controls that limit who internally can view your records, and regular audits of our data-handling systems.

Data We Collect

We collect only what is needed to run your account: name, contact details, payment identifiers such as your UPI handle or Paytm number, and device session logs. No unnecessary data is gathered or stored beyond what operations require.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can review and adjust cookie preferences through the cookie banner shown at your first visit or via your browser settings at any time.

Account Security

Your account credentials are stored using one-way hashing. All data exchanged between your device and our servers travels over TLS encryption. We also flag unusual login patterns and prompt re-verification before sensitive account changes are saved.

Data Retention

We retain account data for as long as your account is active and for the period required by applicable law after closure. Once the retention window closes, records are permanently deleted or anonymised so they can no longer be linked to you.

Third-Party Sharing

We share data with payment processors — including UPI, Paytm, and PhonePe rails — only to complete transactions you initiate. We do not share data with advertisers or data brokers. Any processor we work with is bound by a data-processing agreement.

Requesting Changes

You can request access to, correction of, or deletion of your personal data at any time. Send your request to our privacy desk with your registered email. We will confirm receipt within 24 hours and resolve the request within the period set by applicable law.

Frequently Asked Questions About Your Privacy

Below are the questions our account holders ask most often about how their data is handled. If your question is not answered here, contact our privacy desk directly and we will get back to you within 72 hours.

We collect your name, email address, phone number, and the payment identifier you register — such as your UPI handle or Paytm mobile number. We also log your device type and session timestamps for security purposes.

Payment identifiers are stored in encrypted form and are only passed to the relevant payment processor to complete a transaction you request. We do not store full bank account numbers or card numbers on our servers.

Yes. Submit a data-access request through the Help Centre form or email our privacy desk with your registered email address. We will compile and deliver your data record within the timeframe set by applicable law.

Contact our privacy team via email or live chat and request account closure with data deletion. Once verified, we will delete or anonymise your data after the mandatory retention period required under applicable law has passed.

We share data only with payment processors — UPI, Paytm, PhonePe — when you initiate a transaction, and with identity-verification services where required by law. We do not share or sell your data to advertisers or data brokers.

We retain closed-account records for the period mandated by applicable jurisdiction law, typically for financial and audit compliance purposes. After that window expires, your records are permanently deleted or rendered non-identifiable.

Contact our privacy desk immediately via email or the Help Centre form. We will investigate within 72 hours and send you a written update. You also have the right to escalate the matter to the relevant data-protection authority in your jurisdiction.

How instamatch365 Handles Your Personal Data

Contact Us About Your Privacy Rights

How We Protect and Manage Your Account Data

Data We Collect

Cookie Controls

Account Security

Data Retention

Third-Party Sharing

Requesting Changes

Frequently Asked Questions About Your Privacy

01 What personal data does instamatch365 collect when I open an account?

02 How is my payment data, like my UPI or PhonePe details, stored?

03 Can I request a copy of all the data instamatch365 holds about me?

04 How do I ask instamatch365 to delete my personal data?

05 Does instamatch365 share my data with third parties?

06 How long does instamatch365 keep my account data after I close my account?

07 What should I do if I think my data has been handled incorrectly?

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