Reference

What Our Legal Framework Covers

instamatch365 operates under a defined legal framework that governs how your account, your data and your access to the platform are managed.

Terms of UsePrivacy PolicyCookie PolicyJurisdiction NoticeData Retention Rules

Explore the Lobby Read FAQ

Jurisdiction, Eligibility and Applicable Law

instamatch365 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Access to instamatch365 is subject to the laws of the jurisdiction in which you are located at the time of use. We do not represent that any content, account feature or transaction service is available in every region of India — availability depends entirely on what

1
local law permits. Where you choose to fund your account through UPI, Paytm or PhonePe, those transactions are subject to the terms of those payment providers as well as our own wallet policy. Any dispute arising from account activity will be handled in accordance with the
2
governing law stated in our full Terms of Use document, which you accept at the point of registration. We reserve the right to update these terms and will notify you of material changes via the registered email on your account.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

LEGAL CONTACT PATHS

Reach Our Legal and Compliance Team

If you have a question about our terms, a request to access your personal data, or a concern about how your account has been handled, our…

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We handle every account with a security-first approach — from how we store your identity documents to how long we keep your transaction records.

Data Storage

Personal data you provide at registration is stored on encrypted servers. We do not sell or rent your data to third parties. Your payment details — whether UPI, Paytm or PhonePe — are never stored in plain text on our systems.

Cookie Policy

We use session cookies to keep you signed in and analytics cookies to understand how pages are used. You can manage cookie preferences in your browser settings at any time. Disabling analytics cookies does not affect account functionality.

Account Security

Two-step verification is available on all accounts and we strongly recommend enabling it. Login attempts from unrecognised devices trigger an automatic email alert to your registered address so you are always informed of access events.

Data Retention

We retain account records for as long as your account is active and for a period thereafter as required by applicable financial and legal obligations. Once that period lapses, personal data is deleted or anonymised in line with our retention schedule.

Your Right to Access

You may request a full copy of the personal data we hold on your account at any time. Submit the request through the in-account support form and we will respond within the timeframe required by the law applicable to your region.

Requesting Changes

If any personal data we hold is inaccurate, you have the right to ask us to correct it. Contact the compliance team via email or live chat with the correction required and we will update your record after verifying your identity.

Frequently Asked Legal Questions

These questions address the legal aspects of your account most commonly raised by people in India who use instamatch365. If your question is not covered here, reach out to our compliance team directly.

The governing law is stated in the full Terms of Use you accept at registration. Access to the platform depends on local law in India, and your use constitutes acceptance of those terms as they apply in your permitted jurisdiction.

Submit a data-access request through the in-account support form or by emailing the compliance inbox. Include your registered email address. We acknowledge requests within 48 hours and deliver your data within the legally required timeframe.

Yes. You may submit a deletion request via written form or email. We will process it in line with applicable data-protection law, though some records must be retained for the period required by financial or legal obligations before erasure.

Payment credentials processed through UPI, Paytm or PhonePe are handled via encrypted channels and are never stored in plain text on our servers. Transaction records are retained only as long as required by our data-retention policy and applicable law.

We use session cookies for account functionality and analytics cookies for page performance. Analytics cookies can be disabled in your browser settings without affecting your ability to log in or transact on the platform.

We notify you of material changes to our Terms of Use or Privacy Policy by email to your registered address. Continued use of the platform after the effective date of any update constitutes acceptance of the revised terms.

Eligibility depends on the laws of your specific state or territory within India. We make no representation that access is permitted in every region. It is your responsibility to confirm that using the platform complies with local law where you are located.

What Our Legal Framework Covers

Reach Our Legal and Compliance Team

Data Handling, Cookies and Account Security

Data Storage

Cookie Policy

Account Security

Data Retention

Your Right to Access

Requesting Changes

Frequently Asked Legal Questions

01 Which law governs my instamatch365 account?

02 How do I request a copy of my personal data?

03 Can I ask instamatch365 to delete my personal data?

04 How are my UPI or Paytm payment details protected?

05 What cookies does instamatch365 use and can I turn them off?

06 How will I be notified if the legal terms change?

07 Is access to instamatch365 legal in my part of India?

Related Pages